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xdude
12-13-2019, 05:31 PM
so rather than continuing the old thread , I started a new one. My dell failed a second time.

to summarize

1) I spent a lot on an extended and extensive coverage (got the extra to covered even glass) contract for 4 years.

2 )the machine had already had a repair once against for a similar failure.

3) this was the "top of the line" machine at the time.( over a grand)

4) the laptop fails less than one month after the extended 4 year contract expired...

so where as the extended contract just expired and the laptop failed once already,
and when I asked if they thought it normal for a laptop to fail twice in 4 years . I got no reply.
do you think they should have covered this?

well apparently Dell didn't .
The Guy just kept repeating , the contract was expired on x date and we fixed right the first time...

As a Result I am using my new HP laptop..It rocks, Can't believe how light it is .When it dies I will just throw it away.
apparently , no one has any pride in their product anymore , and this world just makes disposable things.

mookymonkey
12-14-2019, 06:32 AM
dell sucks !!!! they did the same to me years ago... IBM thinkpad t-520 …. 10 years and running great !!!!

xdude
06-22-2021, 03:51 PM
just bought a new laptop..... I dropped mine from 2019 and bent the the frame, Now I have no Red on the display.
got a cheap one at Walmart. no point in crying over it

Reynolds
06-23-2021, 10:46 AM
and this world just makes disposable things.

Completely true!! My 4 year old Samsung TV started having issues. Had a buddy look at it that is into electronics and it needed a replacement chip. The chip is damn near 3/4 the cost of a new upgraded version of my TV.